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Designed Through Research
...Built to Last

The concept of the Small Business I.T. Department was developed using extensive research conducted with small business owners over many years. The result of the research was conclusive; small businesses want a loyal technology team, but they don't want to pay for anything more than they absolutely need.

3-Points was designed and built on the needs of the small business, and today we serve hundreds of small businesses as their I.T. Department.

Why is 3-Points
...an I.T. Department?

3-Points is an I.T. Department because we run the organization as if we were your employees. That's right! You can get an entire staff of technology professionals, who care about your technology, as much as you do. The best part is that you only pay for these services when you need them.

What makes
...3-Points Different?

The most important difference between 3-Points, and the other companies in the technology industry, is that 3-Points is a company of technology experts who truly want to help small businesses succeed with technology. Everyone at 3-Points has been in this industry for years, serving the technology needs of businesses, and making a difference in the lives of people.

We also have a guiding set of principals that make up the core beliefs of our organization. Listening to the needs of small businesses enabled us to develop these principals, and our people help make them a reality.

The 3-Points
...Principals

BUSINESS CONCEPT

3-Points was designed by small businesses, just like you. We started with a premise; if we gave the small business a chance to talk, they would tell us what they wanted; and that is exactly what happened. 3-Points is loyal to our clients, and we help our clients lower their technology costs while providing the highest quality technical service available. It's the power of small business working together.

TECHNICAL EXPERTISE

Everyone at 3-Points is an expert, and every 3-Points person is focused on his or her area of expertise. Technology is too big for any one person to know-it-all. At 3-Points we hire the best, and we let our people focus on their strengths, which makes our team the best in the business.

VALUE

One of the things that makes 3-Points such a great organization is our focus on maximizing the value of your technology investments. As technology improves over time, there are better, faster and cheaper ways to deploy and maintain technology, and 3-Points is committed to being a leader in this field. We also combine the purchasing power of all our clients' together, forcing technology resellers to lower their prices for the 3-Points community as a whole. Today 3-Points helps our community of businesses to purchase effectively, and to buy their technology at a substantial savings.

AVAILABLILITY

Today, the technology exists to support your organization in the "On Demand" world we live in. At 3-Point, our in-house help desk, and our field technicians, can remotely connect to your systems, and can service your people, when they need it most. We don't want anyone to wait for support; and this technology provides us with the ability to service your needs immediately. We will continue to invest in our ability get you the service that you need, when you need it; and when you need us onsite, at your location, we will be there for you too.

INDEPENDENCE

We base our product and service recomendations using objective mesurements, which we consistently apply; because when it comes time for you to spend your hard earned money on technology products, we are going to help you get the products that meet the needs of your business. By being independent we can always act in your best interest.

CLIENT FOCUS

Listening to our clients is a habit at 3-Points. It allows us to understand the new and innovative ideas you have that will help you meet your business needs. Technology is changing the way we work, and 3-Points is dedicated to helping you change your business to meet these challenges head on; and to make sure you continually benefit from the technology investments that you make. We listen to what you say, and we hear you when you speak; and we are dedicated to getting you what you want out of technology.

TRANSPARENCY

We believe that a key metric of our success is keeping our clients systems running, without having to take our clients away from their businesses. We are proactive with your technology, regularly checking systems for signs of trouble and fixing issues before you know they exist; and when there is a problem, we are there, ready to respond quickly, so you can get back to business.

Contact us Today for a FREE Evaluation!

 


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